After your purchase, a QR code will be emailed to you. Please activate it within 30 days of arrival at your destination, or the plan will no longer be valid.

Please scan the QR code before your departure to activate the plan. Remember that the validity period will begin after the QR code is scanned. Please connect to an available Wi-Fi or internet connection to install your data plan. Please ensure you organize your usage based on the validity period of the SIM card.

No. To install this plan, please ensure you are connected to WiFi or the internet.

After scanning the eSIM code on a phone, it cannot be moved to another device, as the plan associated with the code is exclusively linked to the original phone where it was activated.

Phones can install multiple eSIM profiles, but you can actively use only one (1) or a maximum of two (2) eSIMs simultaneously.

For example, your phone that supports eSIM functionality can use only one (1) eSIM at a time, along with one (1) physical SIM card. As a valued customer, you can temporarily deactivate your local phone number eSIM and switch to this eSIM for your travel needs. Alternatively, you may prefer to use a physical travel SIM card, allowing you to operate both lines at the same time.

This eSIM provides a seamless connection with leading countries’ leading telecommunications providers.

Yes, but please note that the speed will reduce to 128kbps or lower. However, specific packages may not be compatible; please read the product description.

You can. Making calls through WhatsApp data calls.

An individual usually utilizes 5GB of data within 10 days. This consumption might decrease when traveling abroad for leisure, as most of the time is typically spent enjoying the scenery or participating in outdoor activities. If you need more details on how to manage your data roaming plan, please check the table below:

Setting up mobile data limits on Android devices can effectively minimize data usage. You can select your billing cycle, set data limits, receive notifications before limits are approached, and more.

To set mobile data limits, please follow these steps:

For Samsung devices:

1. Launch the Settings app and select Connect.
2. Select Data Usage.
3. Please ensure the mobile data is activated, then click on Billing Cycle and Data Warning.
4. Select the starting point for the billing cycle and adjust the date according to your arrival in the destination country.
5. Activate Set data alerts and specify data alerts in numerical format. If your eSIM plan includes 10 GB, you can set the data warning at 8 GB.
6. Allow the configuration of traffic limits and define those limits using numerical values. This option disables the transmission of data once you hit the specified limit.

For Google Pixel devices:

1. Launch the Settings application, then select Network and Internet.
2. Select SIM.
3. Ensure that mobile data is activated, then select the data traffic warning and upper limit options.
4. Select the mobile data usage period and adjust the date to match your arrival in your chosen country.
5. Activate and please set a data traffic warning and indicate the warning in numerical format. For example, with a 10 GB eSIM plan, you can configure the data traffic alert to 8 GB.
6. Activate the option for setting a traffic upper limit and define the limit with a specific number. This option disables the transmission of data once you hit the specified limit.

Enable Low Data Mode, Apple users with iOS 13 and later can enable ‘Low Data Mode’ to limit and save cellular data. Low data mode works for cellular and Wi-Fi; you can activate them separately.

Follow these steps, and remember that the carrier may have different ‘Low data mode’ settings.

1. Go to Settings and tap Cellular or Mobile Data.
2. Tap eSIM and tap Data Mode to enable Low data mode