This section outlines the Shipping and Payment Information for purchasing eSIM products from Dace Global Connect PLT. BuzzyBee is a brand operated by Dace Global Connect PLT. Below is a summary of the key points:

1. Payment Methods

Dace Global Connect accepts the following payment methods:

• Credit and Debit Cards: Visa, MasterCard, and other major cards.
• Online Payment Platforms: iPAY88 / Touch n’ Go / PAYPAL / FPX
• Bank Transfers: Available upon request, subject to confirmation before shipping.

All payments are processed through secure channels to protect your financial information.

2. Currency and Pricing

• Currency: Transactions are processed in Malaysian Ringgit (MYR), unless otherwise specified.
• Pricing: Prices are displayed on the website and are subject to change. Any changes will be updated on the website.
• Taxes and Duties: Prices exclude applicable taxes or duties, which may vary based on your location.

3. Shipping Information

Since eSIMs are digital, no physical shipping is required:

• Electronic Delivery: After purchase, you will receive a redemption code and activation instructions via email.
• Processing Time: Activation codes are sent the same day after payment confirmation.
• Delivery Method: Activation details are sent to the email address provided during purchase.
• Email Delivery Issues: If you don’t receive the email, check your spam/junk folder or contact [email protected]

4. International Availability

• Geographical Restrictions: eSIM services are available in Malaysia and other regions with local carrier agreements. Check compatibility before purchasing.
• Network Compatibility: Ensure your device supports eSIM technology and is compatible with local networks.

5. Taxes and Duties

• Taxes: Applicable taxes (e.g., VAT, GST) will be added during checkout where required by law.
• Customs Duties: No customs duties are typically charged for eSIMs, but any additional charges due to local laws or regulations are the buyer’s responsibility.

6. Payment Security

Dace Global Connect ensures secure payment processing:

• SSL Encryption: Protects your data during transactions.
• Secure Payment Gateways: Payments are processed via trusted third-party providers. Financial details are not stored on Dace Global Connect’s servers.

7. Order Confirmation and Receipt

After purchase, you will receive an order confirmation email containing:

• Order ID number
• eSIM plan and service details
• Payment details (last four digits of the card, payment date, and amount)
• Activation instructions

Retain this confirmation for your records.

8. Payment Issues

For payment-related issues or questions, contact Dace Global Connect’s support team at [email protected].